Payment Information
At Grace and Eleanor, we want every purchase to feel easy, secure, and pleasant from beginning to end. Checkout is built to be smooth, flexible, and dependable, so you can shop timeless boutique fashion without worry.
We currently accept:
- Visa
- Mastercard
- Apple Pay
All payments are processed securely, and the full order amount is charged the moment your order is placed. In some cases, your bank or card provider may place a temporary pre-authorization hold before the payment is finalized — this is normal and typically clears on its own.
Keeping your payment information safe matters to us. Every transaction is protected with SSL encryption, and we only partner with established, trustworthy payment providers. We never store your card or payment details on our own servers — everything is handled securely between you and your payment provider.
Running into trouble at checkout? First, confirm your payment details match what your bank has on file. If the problem persists, reach out to us at info@graceandeleanor.com and our support team will be glad to help.
To keep transactions secure, we also monitor orders for unusual activity. If something looks off, we may contact you to verify your details before processing and shipping your order.
With Grace and Eleanor, you can check out with confidence, knowing your payment is handled carefully at every step.
Company Name: Grace and EleanorWebsite: graceandeleanor.com
Address: 2106 House Avenue, Suite 893, Cheyenne, WY 82001
Phone: +1 307 445 3457
Email: info@graceandeleanor.com
Customer service hours:
Monday – Friday: 8:00 AM – 5:00 PM
Saturday – Sunday: 9:00 AM – 4:00 PM
Average response time: within 12 hours